I can't hear any sound from my speakers

Got everything set up, connected, and moving but still can't hear anything from your speakers? Then your first step is to follow this checklist:

• Check the power cables again. Are they all plugged in properly? Is one of them possibly loose? Is your device turned on?
• Check if the source (Bluetooth, AUX, HDMI, etc.) has been setup.
• Is the device on mute? Press the mute button on the remote control.
• Turn the volume knob. Playback may be too quiet.
• Were the cables isolated at the ends? Check our video tutorial in the blog article Connecting Speaker Cable: Guide on How to Setup Your Sound System
• Make sure the connected devices support the audio format of the files. You can find more information about file support in the user's manual.
• Is your set connected with HDMI? Then check our No sound from HDMI article
• Also check if a cable, speaker or amplifier might be malfunctioning. You can read the following article for a guide: How can I tell if a cable, speaker or the amplifier is malfunctioning?
• If you can hear something from the speakers but the subwoofer is not making any sound, check out this article: The subwoofer does not play - what can I do?