KOMBO 62 Receiver (older version): Frequently asked questions

Note: The following information relates exclusively to the older version of the KOMBO 62 CD receiver. You can find help on the current version here.

How can I tell which version of the KOMBO 62 CD receiver I have?
Left: current version (Mk2, since 2025) / Right: older version

The display reads "No Signal" or "Service Not Available" in digital radio mode

Most likely cause: There is either no or only very weak DAB reception at your location.

Solution: First check the DAB+ website to see whether DAB reception is available at your location*.
Change the position of the antenna and/or the device. We recommend using an active indoor antenna or outdoor antenna if necessary.

*Note that reception cannot always be guaranteed even in an area with theoretical coverage due to certain geographical locations (e.g. valley or mountain locations).

When connecting a USB memory device, "Not supported" appears on the display.

One possible cause is that the file format of the USB memory device is not supported.

Solution: The KOMBO 62 Receiver (KB 62 CR) supports the FAT16 and FAT32 file systems. Use a USB memory device with one of these formats.

Please note: USB sticks up to max. 64 GB are supported.