Skip to main content

MOTIV® XL: Frequently asked questions

c68b2f a554ee
Updated

 

Here you will find answers to frequently asked questions about the portable all-in-one streaming system for Wi-Fi and Bluetooth, the MOTIV® XL.


 

Contents:

Where can I find the user manual?

You can find the user manual here.

Is there an app?

To customize the settings of the MOTIV® XL, please install the devil Home app (available in the Play Store / App Store) on your smartphone.

To the top

The MOTIV® XL is "Roon ready". What does that mean?

"Roon Ready" means that the MOTIV® XL has been officially certified by the Roon music software and can be fully integrated into its system. More information about Roon

To the top

Can I add it to multiroom setups with devices from the devil Streaming / Raumfeld series?

For technical reasons, the MOTIV® XL cannot be linked to devil Streaming / Raumfeld devices. The MOTIV® XL can be linked with other AirPlay 2 or Google Cast devices.

To the top

Can I replace the battery?

You can replace the battery. You can find a MOTIV® XL battery here.

How to replace the battery:

to the top

I cannot start my speaker. What are possible causes?

  • Make sure that the device is either connected to power or that the internal battery is sufficiently charged.
  • If previously switched off manually, press and hold the ON/OFF button for 10-12 seconds until the device starts.
  • Note: When connected to power, the battery will be charged automatically.

To the top

I can't hear anything even though content is playing. What can I do?

  • Check whether the volume on the device is set too low.
  • Increase the volume on the playback device (e.g. smartphone).
  • Make sure that the MOTIV® XL is connected correctly.
  • Check whether the MOTIV® XL is set as the output device on the player.
  • For Bluetooth connection: Interference from other wireless systems possible - test another location.
  • [Android only] Check whether a volume limiter is active and deactivate it if necessary.

To the top

My speaker is switched on but not responding. What can I do now?

Press and hold the ON/OFF button for about 8 seconds to restart the device.

To the top

Playback stops and starts randomly or stops completely for no reason. What could be causing this?

  • The speaker may be out of range of Wi-Fi signal - try a different location closer to the router.
  • The Internet connection is unstable or too slow.

To the top

Comments

0 comments

Article is closed for comments.

Powered by Zendesk