Return, Warranty, Repair

General Information

• Who orders the collection of the goods?
• Packaging instructions when shipping goods containing hazardous materials such as rechargeable batteries
• Legal information on battery / accumulator disposal
• How do I pack my items correctly?

Return

• I have not received the ordered product - wrong delivery
• Can I exchange my order?
• Package pickup via the UPS pickup portal
• I would like to return a product - for customers from Switzerland
• How long can I return a product?
• I would like to cancel a purchase

See all 9 articles

Warranty

• Warranty and guarantee
• When will I receive my replacement device?
• Warranty: Purchase/gift of a devil product from a private person
• Where can I find the serial number for devil products?

Repair

• Workshop contact / Repair status
• Cost Estimate Outside Warranty/Guarantee