REAL BLUE PRO: Frequently Asked Questions

 

Contents

• Where can I find the user manual?
• The REAL BLUE PRO headphones cannot (any longer) be connected to the mobile device?
• How do I delete the device list (Bluetooth list)?
• What is Mimi Sound Personalization?
• Is there an app for the REAL BLUE PRO?
• Are there replacement ear pads?

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Where can I find the user manual?

You can find the user manual at devilaudio.com/operating-instructions. It's best to use the search field there.

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The REAL BLUE PRO cannot (any longer) be connected to the mobile device?

The following checklist can help to (re)establish the Bluetooth connection:

• Make sure that Bluetooth is enabled on your mobile device and that no other device is currently paired. For testing, turn the Bluetooth function of the mobile device off and then on again.
• Delete the devil REAL BLUE PRO entry from the list of saved Bluetooth devices on the
  mobile device and pair again. 
• Make sure that the mobile device and headphones are close to each other and that both are in pairing mode. The pairing mode of the headphones is activated when (while powered on) the ON/OFF button is pressed twice briefly. 
• For testing, connect a different mobile device.

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How do I delete the device list (Bluetooth list)?

To delete the device list, press and hold the power button (1) for 8 seconds while the headphones are turned off.

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What is Mimi Sound Personalization?

With our partner Mimi Hearing Technologies from Berlin, you can create an audiogram the devil Go App using the REAL BLUE PRO. Mimi evaluates the audiogram and adjusts the sound of the headphones accordingly. This allows you to compensate for any hearing deficits.

Feel free to also read the article in our blog about Mimi Sound Personalization.

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Is there an app for the REAL BLUE PRO?

Yes, the REAL BLUE PRO is compatible with the devil Go App. The app is available for both Android and iOS.

Android link → Play Store

iOS link →  App Store (from iOS 16)

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Are there replacement ear pads?

You can get replacement ear pads here.

How to change the ear pads 

1. Please hold the headset firmly with one hand (1) during the replacement.
   
2. Grasp the pad by the faux leather cover (2) directly and pull it out.
   
3. As shown here, there are 8 plastic edges and 2 grooves (3). Please slide the pad under 2–4 plastic edges and align the protrusions (4) with the grooves. Then go around the pad and click the rest into place.
   

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